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Privacy Policy

 

Updated: May 25, 2018

 

At TurfNYC, LLC (“We” or “Us”), We respect and protect the privacy of our clients, tenants, owners, buyers, guests, customers, and others who use our website at www.TurfNYC.com (the “site”), along with all services that We provide.  This privacy statement provides details about how your personal information is collected and used by TurfNYC, LLC. Personal information is any information that identifies you or would enable someone to contact you, which may include your name, email address, phone number and other non-public information that is associated with such information. It does not include aggregate information, anonymous information or any other non-personally identifiable information. We may update this privacy information so please check this section periodically for changes.

SECTION 1 – INFORMATION COLLECTED

Personal information is information about an identifiable individual, which includes name, address, email address, telephone number, and other information that identifies you. We may collect personal information from you directly or indirectly. For example, when you register with us, you are asked to submit your name, address, email address, telephone number, information regarding the type, price, location and features of your desired property, and other personal information. You may also voluntarily provide us with your personal information if you email us, inquire about a property, call us, contact us through the Site, complete an online survey, or otherwise respond to a request from us for information.

Even if you do not register with us, We may automatically collect certain information concerning your visit, such as your Internet Protocol (IP) address and browser information, which will allow us to track your use of the Site. Upon your return to the Site and/or subsequent registration, We will update your profile with your previous search history in order to create a more complete user profile.

We may also use a third party to help us gather and analyze information about the areas that you visit on the Site to evaluate and improve the client experience and the convenience of the Site, and to help us analyze some or all of the information that you provide to us.

If We collect personal information from you, whether provided to us voluntarily or involuntarily, you are giving us permission, subject to the terms of this Privacy Policy, to use and disclose that information in any manner desired, including without limitation to contact you regarding the Services offered on the Site, to improve or enhance Site performance, to communicate to you about other matters that may be of interest to you, and to respond to any inquiries that you may initiate.

In the process of fulfilling your requests of us We may ask for your contact information and you may be added to our database under implied consent. There is no obligation to receive e-mails and you may opt out at any time.

Other information: 

There are times when you may provide information to Us voluntarily. This occurs when you provide feedback to Us through emails, return forms, letters, or telephone calls. We use this information to respond to your query, to keep track of customer feedback, and to improve our service to customers.

TurfNYC, LLC will hold this information in its encrypted database indefinitely unless asked to delete this information.

SECTION 2 – CONSENT

When you provide Us with personal information to complete a transaction, verify your employment, perform a credit and background check, charge your credit card, prepare a lease, or wire payments, We infer that you consent to our collecting it and using it for that specific reason only.

If We ask for your personal information for a secondary reason, like marketing, We will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after opting-in to our marketing list, you no longer wish to be contacted, you may withdraw your consent by clicking the “unsubscribe” option in the email message, informing Us at privacy@turfnyc.com.

How we use the information that we collect

When We collect information from you, We may use it for a number of purposes, including to:

·       Identify your search preferences so that We can notify you of property listings and other information relating to our business that might be of interest to you;

·       Invite you to participate in customer research;

·       Measure the advertising effectiveness of our online and other advertisements and events;

·       Respond to your comments and inquiries; and

·       Help Us understand Site activity and improve your use of our Site.

Types of information collected by this Website: 

Information collected online is often defined as being either personally identifiable or anonymous:

·      Personally Identifiable Informationlets Us know the specifics of who you are, such as your name, e-mail address or postal address.

·      Anonymous Information is information that cannot be tied back to a specific individual.

Personally Identifiable Information

TurfNYC, LLC uses the personally identifiable information We collect about you to process requests to provide you with additional information. The choice of how much of your personally identifiable information is disclosed to TurfNYC, LLC is left completely up to you.

The only way We know something about you is when you voluntarily disclose your information such as your address, phone number, fax number, e-mail address, demographic and other information when you communicate on the Website by sending Us an e-mail, or fill in an online form.

Collection of IP addresses

When visiting any Internet site, your unique address, called an "IP address," is recorded. The amount of information about users made available from their IP addresses varies greatly, for instance depending on how they are connected to the Internet. TurfNYC, LLC does not release any information about the collection of this address to any third parties. TurfNYC, LLC archives the logging of IP addresses for security reasons.

Anonymous Information

TurfNYC, LLC collects and archives basic logging for website statistics. These log files show the daily number of visitors to our Website and its subdirectories, the daily requests We receive for particular files, what server locations those requests come from, including from which countries, as well as the domain names of the servers or browsers accessing the Website. These aggregated statistics are primarily used internally to provide better service to the public but may also be provided to others.  

SECTION 3 – DISCLOSURE

TurfNYC, LLC does not sell, rent, lend or give personally identifiable information collected from you on the Website or otherwhere to marketers or advertising agencies. One exception is that, although unlikely, TurfNYC, LLC may be required by law enforcement or judicial authorities to provide personally identifiable information. In these cases, We will provide this information as, and to, the extent We have determined that the disclosure of any such information is appropriate.

Any data gathered from meetings, viewings, cookies or via our mailing list sign up may be shared with MailChimp and Constant Contact, Inc., our third-party vendors. We only send marketing information to those customers who specifically sign up for our mailing list. Marketing information sent by TurfNYC, LLC may be sent by Us as part of a cross-promotion or other collaboration with other companies or brands, but We do not disclose personal information to such companies or brands.

TurfNYC, LLC will share your personal information internally with those staff members who need it to complete your housing search or purchase or leasing or sale of your property or to carry out your instructions regarding the receipt of marketing information. Authorized service providers may also have access to this information in order to carry out their responsibilities. Outside of these activities, We will not disclose your personal information to any third party without your written consent unless required to do so by law.

You have the right to ask TurfNYC, LLC to tell you what information TurfNYC, LLC holds about you, and to request that We change, correct or destroy this information (unless the law requires or entitles Us to keep this information).

For any questions on this policy, please write an e-mail to privacy@turfnyc.com

If you wish to see what data TurfNYC, LLC has for you, our guest and user, please write an e-mail to privacy@turfnyc.com

If you wish to request that TurfNYC, LLC deletes all information about you, please write an e-mail to privacy@turfnyc.com.  TurfNYC, LLC will delete/destroy the records that TurfNYC, LLC holds about you, with the exception of any information that TurfNYC, LLC has to retain in order to satisfy legal or statutory requirements.

SECTION 4 – WHO DO WE SHARE YOUR INFORMATION WITH

Information about our customers is important to our business. We are not in the business of selling personal information to unaffiliated third parties for their commercial use. Under certain circumstances and from time to time, We may share your personal information with third parties as set forth herein.

·       Agents. In order to offer products and services to you consistent with the purposes identified in this Privacy Policy, We may pass along personal information submitted by you to one or more of our real estate brokers, agents or affiliates, who may use this information to contact you about our sales, leasing, financing and other services. We may also share your personal information with our partners and related companies in the real estate industry, including mortgage lenders, appraisers and real estate management companies, regarding any transaction or service that We think may be of interest to you.

·       Owners and Sponsors. We may share your personal information with the owners and sponsors of listings on our Site if you are interested in a property. In addition, We may share your personal information with the owners and sponsors of other properties who may seek to sell or lease their properties through Us.

·       Service Providers. We may share certain personal information We collect about you with third parties who perform services for Us or with whom We contract for the purposes described in this Privacy Policy. For example, We may use third parties to host the Site, operate certain of its features, send emails, print or send mailings, conduct customer research, and manage and analyze data and our advertising effectiveness. These third party service providers are given the information that they need to perform their designated functions and We do not authorize them to use or disclose your personal information for their own or any others' marketing purposes.

·       Promotional Offers. Sometimes We send offers to selected groups of users on behalf of other businesses. When We do this, We do not give that business your name and address.

·       Legal Requests. On rare occasions We may be required to disclose your information as is required by law pursuant to lawful requests such as subpoenas, court or agency orders, or as We may reasonably determine to be necessary to protect our rights or the rights of others, to avert harm to persons or property, or to enforce this Privacy Policy.

·       Business Transfers. Your information may be transferred as an asset in connection with a merger or sale (including any transfer made as part of insolvency or bankruptcy proceedings) involving all or part of our businesses or as part of a corporate reorganization, stock sale or other change in corporate control.

SECTION 5 – SECURITY

To enhance your experience on the Site, We and some of our third party service providers use "cookies." Cookies are text files We place in your computer's browser to store your preferences. Cookies, by themselves, do not tell Us your email address or other personally identifiable information unless you choose to provide this information to Us by, for example, registering at our Site. However, once you choose to register with personally identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand usage and to improve the content and offerings on the Site. For example, We may use cookies to personalize your experience on the Site (e.g., to recognize you by name when you return to the Site) and to save your password in password-protected areas. We also may use cookies to offer you products, programs or services.

 

"Web beacons" are small pieces of code placed on a web page to monitor the behavior and collect data about the visitors viewing a web page. For example, web beacons or similar technology can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page. We may use web beacons or similar technology on the Site from time to time for this and other purposes.

In addition, when you visit the Site, third party vendors and advertisers also place or read cookies on your Internet browser. This is a common practice on the Internet; these cookies may be used to determine whether you have visited other web sites, to measure the effectiveness of advertising and links on other web sites, and to provide you with information of potential interest to you, among other purposes. This is not an exhaustive list of all uses of cookies on our Site.

Most Web browsers are set up to accept cookies. You can, however, set your browser to refuse all cookies or to indicate when a cookie is being sent. In addition, cookies can be easily and safely deleted from your system. See your browser's help section for instructions. Should you choose to disable any cookies associated with the Site, you will not be able to take full advantage of all the Site’s features, but you should be able to navigate the Site without difficulty.

We have in place what We believe to be reasonable physical, electronic and managerial procedures to safeguard the personal information We collect and help prevent unauthorized access and use of such data. Unfortunately, no collection or transmission of information over the Internet can be guaranteed to be 100% secure, and therefore, We cannot guarantee or warrant the security of any such information.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. Additionally, change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.

You can opt out of receiving promotional email from Us by following the “unsubscribe” instructions at the bottom of any emails We may send you, by emailing Us, or by following the links on our Site to remove yourself from our mailing list. Unless you open a new account, enter a contest, inquire about a property, contact Us or otherwise subsequently sign up to receive newsletters, emails or personalized online advertisements, you will not receive anything further from Us.

SECTION 6 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are the age of majority in your state or province of residence and you have given Us your consent to allow any minors under your care to use this site.  This Site is not directed to children under the age of 18. We do not collect or maintain personal information, via the Site or otherwise, from those We actually know are children under 18 years of age. If you are under 18, you should not submit any personal information to Us. If you are the parent of a child under 18, please help Us protect your child’s privacy by instructing them never to provide personal information on this Site or any other without your permission.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on this website.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that We may continue to sell products and/or to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information We have about you, register a complaint, or simply want more information, please contact Us at privacy@TurfNYC.com or by mail at:

TURFNYC, LLC

57 West 57THStreet, 4thfloor

New York, NY 10019

(212) 765-5255

 

Regarding WIX and Privacy

 We may share Personal Information internally within our family of companies, for the purposes described in this Privacy Policy. For example, we may share your Personal Information with Wix.com Inc., our US-based subsidiary, in the course of facilitating and providing you (and your Users-of-Users) with our Services. In addition, should Wix or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event. If we have good faith that such change in control might materially affect your Personal Information stored with us, we will notify you via e-mail and/or prominent notice on our Website of this event and certain choices you may have regarding your Personal Information. 

Sharing of Personal Information from Wix subsidiaries and affiliated companies in the European Union and Switzerland to Wix’ United States subsidiary, adheres to the EU-US and Swiss-US Privacy Shield frameworks.

To clarify, Wix may share your Personal Information in manners other than as described above, pursuant to your explicit approval, or if we are legally obligated to do so. Moreover, Wix may transfer, share, disclose or otherwise use Non-personal Information in its sole discretion and without the need for further approval.

We may retain your Personal Information (as well as your Users-of-Users’ Information) for as long as your User Account is active, as indicated in this Privacy Policy or as otherwise needed to provide you with our Services. 

We may continue to retain such Personal Information even after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or their Users-of-Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.

We maintain a data retention policy which we apply to information in our care. Where your Personal Information is no longer required we will ensure it is securely deleted.

Wix has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy. 

Regardless of the measures and efforts taken by Wix, we cannot and do not guarantee the absolute protection and security of your Personal Information, your Users-of-Users’ Information or any other User Content you upload, publish or otherwise share with Wix or anyone else. 

We therefore encourage you to set strong passwords for your User Account and User Website, and avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm. Furthermore, because certain areas on our Services are less secure than others (for example, if you set your Support forum ticket to be “Public” instead of “Private”, or if you browse to a non-SSL page), and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods. 

If you have any questions regarding the security of our Services, you are welcome to contact us at privacy@wix.com.

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